Packages are generally dispatched within 2 days after receipt of payment and are shipped via courier service of our choice.
All orders placed must be in multiple of 6 boxes e.g 6, 12, 18 (you can mix and match any product).
Boxes are amply sized and your items are well-protected.
Flat postage charge of $10 for all orders under $49
When you spend more than $49 you will automatically receive free postage on your order.
*exclusions do apply. Please see Shipping Surcharges below
At this time, we are unable to offer free or flat rate shipping to certain remote areas within Canada due to limited delivery service and high shipping costs. For orders shipping to these areas, we will contact you with the shipping surcharge once we receive your order.
These areas include Yukon, Northwest Territories, Nunavut and the following postal codes:
If your item is damaged, or you are unhappy with our products our official returns policy in our Terms & Conditions is 21 days. Please use the contact us page to advise us if you wish to return any of our products.
All our products have a 21 day money back guarantee. All of our pods come in boxes of ten capsules, you may open a box and use a maximum of one of the ten capsules if you wish to return that box for a refund. If you use more than one capsule of the box you are returning the value of that box will not be refunded. You are responsible for returning the goods to us if requested. We will provide you with a refund within 30 days. The refund will be made by bank transfer or by crediting your card via Paypal. The refund will cover the goods but not post and packing.